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Privacy Policy

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Effective Date: June 8, 2025

1. Who We Are & What We Do

At Post Pros (“we,” “us,” or “our”), we deeply value your privacy. This policy explains how we collect, use, share, and protect your personal information when you use our services at PostPros.com or visit one of our locations.

Your comfort and trust matter. By using our services, you agree to this policy. If you prefer not to share information, you’re welcome to limit your use of our services—but we hope you’ll stay with us!

2. What Is “Personal Information”?

When we say “Personal Information,” we mean details that identify you—like your name, email, phone, address, or payment info. Even combined information (like your location near a Post Pros store + order details) counts as Personal Information.

3. How We Collect Personal Information

A. What You Share

When you order services, inquire, apply for jobs, or contact us, we might ask for your name, email, phone, address, payment info, or other details—whatever’s needed for that interaction.

B. What We Automatically Collect

  • Cookies & Tracking Tools: We use cookies and pixels to help our website function better and offer personalized features.

  • Analytics Tools: We use Google Analytics to understand how you use our site (anonymously).

  • Location Info: With permission, we may collect location data to show you nearby services.

  • Log Data: Like your IP address, browser type, referring pages, and activity. We use this for security and to improve your experience.

  • Email Tracking: We may track opens and clicks to help improve communications.

You can disable cookies—but some features may not work as well.

4. How We Use Your Information

We use your information to:

  • Deliver services, quotes, or orders.

  • Communicate with you—about your requests, updates, reminders, or newsletters.

  • Run, improve, and secure our website and locations.

  • Get your feedback via surveys.

  • Protect our community and legal obligations.

  • Handle job and franchise applications.

(We don’t combine de-identified info to re-identify anyone.)

5. How We Share Your Information

We do not sell your information. We may share it with:

  • Service Providers & Our Team: To fulfill services, host the site, send emails, etc.

  • Business Partners: If we merge or are acquired, your info may transfer.

  • Legal Authorities: When required by law (e.g., subpoenas).

  • Your Consent: We’ll ask before sharing with others with your permission.

We also may share info with our local Post Pros branches to fulfill orders or provide requested partner services.

6. How We Safeguard Your Data

We use industry-standard security tools like encryption. While we work hard to protect your info, no system is perfect. If there’s a breach, we’ll notify you as required.

7. Third-Party Websites

Our links to other sites or apps aren’t managed by us. We recommend reviewing their policies separately—using a third-party link doesn’t mean endorsement.

8. Your Rights

Depending on your location, you have these rights:

  • Access: See what data we have about you.

  • Portability: Request a copy of your data.

  • Correction: Update incorrect information.

  • Deletion: Ask us to delete your data (with legal caveats).

  • Opting-Out: Stop receiving promotional emails (other essential messages might still come).

  • California Residents: You have additional rights like requesting categories of data collected/shared, and whether it’s been “sold.”

To exercise your rights, please fill out a form on PostPros.com/data-privacy or call 281.801.7007.

9. Children’s Privacy

We do not knowingly collect information from anyone under 16. If we learn we did, we’ll delete it promptly.

10. EU & International Privacy

While based in the U.S., if you live in the EU or abroad and provide info, you’re protected under this policy. We may transfer your data internationally with standard safeguards.

11. Policy Updates

We may update this policy occasionally. We’ll post the new date at the top and let you know if there’s a meaningful change.

12. How to Contact Us

Questions or concerns? Reach out:

Thanks for trusting Post Pros. We value your privacy.